As a consumer, I’m outraged; yet as a designer/ developer, I’m tempted to stand up and slow clap. Aussie online retailer Kogan has imposed a 6.8% tax on all purchases by visitors who view their site on Internet Explorer 7. Customers who do choose to visit Kogan’s site via IE7 are greeted with a blatant, slightly snarky popup explaining that if they proceed to make a purchase they will incur an extra 6.8% fee on their goods.
It’s actually a fairly ingenious way to get around having to deal with the grueling process of cross-browser compatibility for those who insist on using outdated software (or are too computer-illiterate to know better). More importantly, if Kogan’s idea catches fire and other sites begin adopting similar policies, that could potentially accelerate the glacial rate of adoption for new browser versions across the web- and with the exciting features of HTML5, WebGL and other new web tech moving painfully slowly towards mainstream adoption, I for one am excited to see someone finally taking a real stab at browser standards enforcement.
Besides, every browser’s updates are free, and for those too inept to figure out how to do it themselves, the site’s popup contains handy links to the latest versions of the most popular browsers, so the tradeoff between disrupting customer satisfaction and working with outdated technology is pretty well balanced in this case. And doesn’t it make sense to encourage everyone to update who still runs a browser not capable of doing so itself? There’s virtually no way that those who update from IE7 would see any meaningful drawbacks from a newer browser, at least not in the long run, and doing so just once makes the entire web an easier place to build for.
After all, a rising tide raises all boats (except, ironically enough, for Netscape Navigator).